AI at Work Quiz: Are You Getting the Most From AI Productivity Tools?

What is the primary benefit of marking variables in a prompt template using brackets like [CLIENT_NAME]?

Brackets encrypt the variable so the AI doesn't see the actual client name The brackets are required syntax for AI models to recognize variable values It allows the template to work across different AI provider APIs It makes the changeable elements visually obvious, so any team member can fill them in without needing to understand prompt engineering

An employee sends a client email that was AI-drafted and contains incorrect information. Who bears professional responsibility?

The AI tool provider — they provide the drafting service The employee — they are responsible for the accuracy and appropriateness of anything they send, regardless of how it was drafted The employer — they allowed AI tool usage at work No one — errors from AI tools are treated as force majeure events

A sales team writes a different prompt every time they need to generate a follow-up email after a meeting. What is the highest-leverage improvement?

Switch to a more powerful AI model Only the most senior team members should use AI — it causes quality variance Create a reusable prompt template with clearly marked variables for meeting date, client name, key discussion points, and next steps Each salesperson should develop their own unique prompting style

You use an AI tool to draft a client proposal email. The AI includes a specific statistic — '73% of companies in your industry report cost savings from this approach.' What should you do before sending?

Add a disclaimer that the email was AI-generated Verify the statistic independently — AI tools frequently fabricate specific data points and percentages Remove all statistics since AI cannot know current data Send it — AI models only include verified statistics

Which of these prompt template practices is MOST important for a large team to maintain quality over time?

Require every user to rewrite 30% of the template before use Lock down templates so only administrators can use them Document expected outputs alongside each template so users know what 'good' looks like and can spot when quality has degraded Rotate to a new AI model every quarter to keep outputs fresh

A law student submits a legal brief that was substantially written by an AI, without disclosure, for a law school assignment. The professor discovers it. What is the most likely consequence?

No consequence — there are no rules about AI in academic settings yet The brief is automatically rejected for technical reasons Academic integrity violation — most law schools have explicit AI use policies, and submitting AI work as your own without disclosure violates them The student receives partial credit since the AI wrote it, not the student

Which prompting technique best helps a professional use AI to identify blind spots in their own analysis?

Ask AI to summarize the analysis back in its own words Ask AI to score the analysis out of 10 Ask AI to write a better version of the analysis Ask AI to list the critical assumptions the analysis relies on, then ask what would happen if those assumptions were wrong

An AI customer service chatbot performs measurably worse for customers who use non-standard English syntax. This is an example of which type of AI bias?

Recency bias from the model's training cutoff date Training data bias caused by outdated information Performance disparity bias — the model performs less accurately on language patterns underrepresented in its training data Representation bias in AI-generated images

A manager wants AI assistance woven into their daily Outlook + Word + Teams workflow without adopting a separate application. Which tool fits best?

Perplexity AI — a standalone research tool Microsoft 365 Copilot — AI integrated directly into Outlook, Word, Excel, and Teams Notion AI — requires migrating content to Notion Claude API — requires developer integration

Which of these is the most effective prompt for generating a useful competitive analysis?

'You are a market analyst. Compare the pricing, integrations, and enterprise support of ProductA and ProductB in a two-column table. Target audience: VP of Sales.' 'Compare these products somehow' 'What do you think about these two products?' 'Tell me about ProductA and ProductB'