AI at Work Quiz: Are You Getting the Most From AI Productivity Tools?

A small physical therapy clinic wants to use an AI scheduling chatbot on their website. Patients will input their names, contact info, and appointment reasons (which may reference medical conditions). What is required before deploying the chatbot?

A standard terms of service acceptance by the clinic is sufficient Chatbots don't count as HIPAA-covered technology — only EHR systems do HIPAA only applies to clinics with more than 20 employees A Business Associate Agreement (BAA) with the chatbot provider, since the chatbot may process Protected Health Information under HIPAA

An analyst needs to quickly understand the key findings of a 40-page industry report. Which AI use case is most appropriate?

Search for the report's conclusions using a general web search Use AI to generate a new industry report based on training data Ask AI to write an email about the report without reading it Document summarization — paste or upload the report and ask the AI for a structured summary of key findings

Which of the following represents RESPONSIBLE use of AI in a client-facing professional context?

Use AI to generate a first draft, verify all factual claims independently, apply your professional judgment to refine the content, and be transparent about AI assistance per your organization's policy Avoid AI entirely — no professional use of AI is currently compliant Generate the deliverable entirely with AI and submit it as-is Use AI but deny it if asked — clients don't need to know your production process

What habit best protects a professional from automation complacency when using AI regularly?

Forming an independent take on a problem before asking AI, then comparing and critically evaluating the AI's perspective Using only the most expensive AI model to ensure maximum accuracy Limiting AI use to one tool at a time Never using AI for tasks that could affect clients

What does SOC 2 certification indicate about an AI tool vendor?

The vendor's AI models are certified as bias-free The vendor is approved by the US government for handling classified data The vendor stores data in the US and is subject to US law The vendor has undergone an independent security audit verifying their security controls, data availability, processing integrity, and confidentiality